Leading Teams in 2021: LISTENING LIKE A COACH​

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In fast-paced environments, things can happen so quickly and continuously that we, as leaders, have a tendency to react and adapt with fast-track approaches to listening. Most of us haven’t received any formal training on active listening skills, and we often believe that because we can hear, we already know how to listen. How we communicate, how behave, how we make decisions, is greatly influenced by how and what we listen for, and it also informs our teams on how we think. In remote work conditions, listening like a coach to your team members, colleagues, and other stakeholders in your company is more essential than ever before. As leaders, we must develop the art of listening in ourselves first and foremost by understanding the different levels of listening and developing the awareness of our intentions for listening. This coach approach to listening can have multifaceted positive benefits to managing and leading teams; an enhanced connection with your team, solidified trust, an environment of psychological safety, conflict management and improved collaboration…

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